“IPS typically produces more than 90 million card packages annually – testament to the skills of the company’s employees and the capabilities of its highly sophisticated equipment.”

-- David Gandini, president and chief operating officer of IPS.

The IPS sourcing and production strategy is a continuously changing system based on continuous feedback from procurement, production and marketing teams, as well as client feedback. The end goal of the supply chain management system is to deliver the highest value to customers, in the most expeditious manner possible.

Account services representatives at IPS are responsible for all aspects of client projects and are the primary day-to-day liaison, available to address client questions and concerns – whenever they arise.

These skilled representatives have multiple resources available to satisfy client needs. Those include fulfillment specialists, data specialists, print specialists and a production team. It’s this team that is responsible for all aspects of implementation and ongoing project management on behalf of the client.

To best assist clients, account services representative are involved from the very beginning of each project to develop a highly defined and detailed Statement of Work. The work statement defines all aspects and details of the project.